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Help > Module 2: Family & Client Information > Family Information Electronic Signatures > Void Envelope
Void Envelope

Void provides the user with the ability to void an envelope.  Void can be performed when envelope status is in Sent, Waiting on client, and Failure.

 

1.  To void the envelope, click the Void    icon, the Void eSignature Envelope message displays.  See Module 2: Figure 28 below

 

Module 2: Figure 28: Void eSignature Envelope message

 

2.  Click the Confirm button.  Envelope voided successfully message displays and eSignature grid is updated with envelope information - Status displays Voided.  Status Last Updated displays Date and Time envelope was voided.  Check Status, Resend and Void icons are inactive. See Module 2: Figure 29 below

Module 2: Figure 29: eSignature Page – Envelope voided successfully – Envelope in Voided Status.