The schedule day is divided into Services, Columns and Time Slots. The types of services are maintained by the WIC State Agency. The columns are maintained at the agency level. The local agencies decide the starting and ending times as well as the number of services and service providers per schedule day.
Examples of the services that clinic staff may choose from when building calendars or making appointments in HANDS.
Services may include New Certification, Certification, Additional Certification, Mid Certification Assessment, High Priority/Risk, Medium Priority/Risk, Nutrition Discussion, Nutrition Discussion with medical, Out of State Transfer, Forgotten Documents, BF Assessment, and BF Counseling.