HANDS is organized into major divisions referred to as Modules, all of which can be accessed from the black Top Menu Bar. See Module 1: Figure 3 above.
System Administration- The System Administration module is for maintaining information related to users, security, sites, and Local agency data. The System Administration module also covers maintaining codes, business rules, system parameters, and data tables. This area will be used primarily by WIC State Agency staff. It is not visible or available to WIC Local agency and Clinic employees.
Operations Management- This module allows for the addition of system users and the maintenance of current user accounts. State, Local agency and Clinic sites are also added into HANDS through this area. This area is used primarily by WIC State Agency staff with limited access by Local agency administrative staff.
WIC Services- The WIC Services module contains a majority of the daily WIC Clinic operations including the following:
• WIC Family and Client Search
• Adding and maintaining WIC Family records
• Adding and maintaining WIC Client records
• Immunization
• Income Eligibility
• Certifying Clients
• Adding Medical records
• Assigning WIC Codes
• Breastfeeding Surveillance
• Breast Pump Issuance and Return
• Breastfeeding Peer Counselor
• Breastfeeding Promotional Items
• Adding Referrals and completing assessment
• Tailoring and Assigning Food Packages
• Issuing Food Benefits
• Printing Food Benefits
• Documenting Nutrition Contacts
• Adding notes to a Client record
• Transferring Families and Clients
• Termination
• Family and Client History
• Family Appointments
Note: Only those Clinics who provide CSFP services will be able to have access to the CSFP area in HANDS. The area will not appear for those Clinics who do not provide this service.
Appointment Scheduling- The Appointment Scheduling module includes scheduling appointments for families and clients, creating and maintaining Clinic schedules, pre- certification, walk in appointments, and appointment mailing labels.
Vendor- This area is for adding and maintaining data related to WIC vendor management. It also features sections for communications with vendors and vendor Reports. This area will be accessible only to WIC State Agency staff.
Program Integrity- This area is for Vendor program integrity and Family/Client.
Compliance. It will also feature Reports to identify high risk activity which are required to ensure the integrity of the program. This area will only be accessible by WIC State Agency staff.
Reports- The Reports area of HANDS will offer a variety of Reports to State, Local Agency and Clinic staff. The Reports and the Report styles available will depend upon the user's role.